1. Introduction
EstatePilot AI (“EstatePilot”, “we”, “us”, or “our”) provides software tools and AI-powered features designed for real estate professionals. This Privacy Policy explains how we collect, use, store, and protect information when you use https://estatepilot.co.in and our related services.
2. Information We Collect
Depending on how you use EstatePilot, we may collect:
- Account information such as your name, email address, and account credentials.
- Business information that you choose to enter into the platform, including property, lead, campaign, calendar, and marketing information.
- Subscription and billing information, including plan, subscription status, billing cycle, and payment-related identifiers supplied by our payment processor.
- AI usage information, including generation counts, credit usage, and related service activity.
- Technical information such as browser type, device information, IP address, log information, and basic usage analytics where applicable.
3. How We Use Information
- To create and maintain your EstatePilot account.
- To provide and operate EstatePilot features and services.
- To process subscriptions and manage billing.
- To provide AI-generated content and related tools.
- To calculate and manage AI credit usage and account entitlements.
- To prevent fraud, abuse, unauthorized access, and misuse of our services.
- To troubleshoot, maintain, secure, and improve the platform.
- To communicate with you about your account, service updates, billing, support, and important notices.
4. Payment Information
Payments and subscription transactions may be processed through third-party payment providers such as Razorpay. EstatePilot does not intentionally store your full card, banking, or other sensitive payment credentials on our own application servers. Payment processing is handled by the applicable payment provider according to its own policies and terms.
5. AI Features and User Content
When you use AI features, information that you submit may be processed to generate the requested result. You are responsible for ensuring that the information you submit is appropriate for processing and that you have the necessary rights to use it.
Do not submit passwords, payment credentials, authentication secrets, or other highly sensitive information into AI prompts or ordinary platform fields.
6. Data Sharing
We may use trusted service providers to operate parts of the EstatePilot service, including hosting, database infrastructure, authentication, payment processing, email delivery, analytics, and AI-related processing where applicable.
We do not sell your personal information as a business product. Information may be disclosed when necessary to provide the service, comply with applicable law, protect our rights, or prevent fraud and abuse.
7. Data Security
We use reasonable technical and organizational safeguards to protect information handled through EstatePilot. However, no internet service or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain business and financial records, resolve disputes, enforce agreements, and meet applicable legal obligations.
9. Your Choices
Depending on the service and applicable law, you may contact us regarding access, correction, deletion, or other questions about your personal information. Some information may need to be retained where required for legitimate business, security, legal, or accounting purposes.
10. Third-Party Services
EstatePilot may link to or use third-party services. Those services operate under their own privacy policies and terms. EstatePilot is not responsible for the privacy practices of third-party services outside our control.
11. Children’s Privacy
EstatePilot is a professional business software service and is not directed toward children.
12. Changes to This Policy
We may update this Privacy Policy when our services, practices, or legal requirements change. The updated version will be posted on this page with a revised effective date.
13. Contact Us
For privacy-related questions or requests, please contact EstatePilot through our Contact Us page.